How to Request Deletion
Follow these easy step-by-step instructions inside your Hirance App to delete your candidate profile.
Sign In to App
Sign in to your Hirance App account on your mobile device using your registered phone number or email address.
Navigate to Settings
Open Settings → Account Settings → Delete Account from your candidate profile menu.
Confirm Deletion
Review the deletion prompt and Confirm your deletion request. Your profile will be instantly deactivated.
Email Us Directly for Manual Deletion Request
If you cannot log into your account or have uninstalled the app, email us at hello@hirance.com with the phone number or email address associated with your account.
Data Deletion Details
Understand exactly what information gets deleted and what may be temporarily retained for legal requirements.
What Will Be Deleted
Permanently erased from our systems
Account profile
Your profile picture, full name, phone number, email, and authentication credentials.
Personal information
Location, contact details, work experience, and education records.
Resume and profile details
Uploaded CV files, portfolio links, skill tags, and career preferences.
Job applications
Application history, active job submissions, and saved job bookmarks.
Chat history (where applicable)
Messages sent to recruiters, interview notifications, and chat records.
Account preferences
Saved searches, job alert configurations, and notification preferences.
What May Be Retained
Statutory legal & security compliance
Some information may be retained for a limited period to comply with legal obligations, resolve disputes, prevent fraud, or enforce our Terms of Service.
Statutory Retention Window
After the retention period expires, the remaining personal data will be permanently deleted from all server backups.
- Financial transaction logs (if paid services were used) for tax reporting.
- De-identified security logs to prevent fraudulent account creation.
Processing Time
Deletion requests are typically completed within 10 days.
Your account is immediately deactivated and your profile is hidden from recruiters.
If you change your mind, log back into the app to restore your account before Day 10.
All personal profile data, CVs, and chats are permanently expunged from database servers.
Frequently Asked Questions
Quick answers regarding your candidate account deletion request.